Quick guide to phone etiquette | Best Reception
Quick guide to phone etiquette Delivering outstanding customer service requires first-class phone etiquette. In this quick guide, the experts at Best Reception cover everything you
Quick guide to phone etiquette Delivering outstanding customer service requires first-class phone etiquette. In this quick guide, the experts at Best Reception cover everything you
How to handle customer complaints Dealing with unhappy customers is an unavoidable part of running a business. When the unexpected happens or when mistakes are
The way your business manages call handling has a huge impact on the way your clients and suppliers view your company. In this article, we
A virtual receptionist is a service or software application designed to handle incoming calls, messages, and other communications for a business remotely. Unlike traditional in-house
Recruiting a new member of staff can be time-consuming and expensive, so it’s important to fully understand the steps needed when hiring a receptionist. In
Whether someone walks through your front door or calls your main number, a receptionist creates that vital first impression for customers. In this article, we
Escape the office stress this Christmas and let Best Reception take care of your calls. Maybe you’re off to get some winter sun? Or perhaps
The iO Convention 2023 is the biggest Osteopathic event of the year. This year, the event will celebrate the 30th anniversary of regulatory recognition of
In the workplace, having and maintaining a positive work environment is essential when providing an excellent service to our clients. At Best Reception, we value
When did you join Best Reception and why did you choose Best Reception? I joined Best Reception in early 2019 as a Trainee Receptionist. At
A social media presence for businesses’ is a great way to reach potential customers and increase your brand visibility. Utilising the popular social media apps
At Best Reception, we have over 15 years’ worth of experience, handling calls from a range of different businesses. Therefore, identifying sales callers has become
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